Pricing
Clear packages, priced for nonprofits
Every package includes a discovery call, two revision rounds, a recorded handoff walkthrough and 30 days of bug fixes. Software subscriptions are billed to you at cost.
Project packages
| Service | Starter | Standard | Advanced |
|---|---|---|---|
| Dashboard | $1,500 | $3,500 | from $7,500 |
| CRM Builder | $2,500 | $5,500 | from $10,000 |
| Systems Engineer | $5,000 | $12,000 | from $20,000 |
| Automations | $750 | $2,000 | from $4,500 |
| Website & Hosting | $1,500 | $3,500 | from $6,500 |
Starter and Standard packages need a 50% deposit to book (Automations Starter is paid in full), with the balance due at launch. Advanced projects are quoted after scoping and billed 50% at kickoff, 25% at beta and 25% at launch. Rush timelines add 20%.
Monthly support retainers
Hours come in 2-hour blocks. Need more in a month? Add blocks at your plan's rate.
| Plan | Monthly | Hours | Response | Extra 2-hour block |
|---|---|---|---|---|
| Care | $600 | 6 (3 blocks) | 2 business days | $250 |
| Growth | $1,440 | 12 (6 blocks) | 1 business day | $240 |
| Partner | $2,000 | 18 (9 blocks) | Same business day | $220 |
| Website Care add-on | $75 | 1 | 2 business days | – |
Retainers are billed monthly in advance with a 3-month minimum, then month to month with 30 days' notice. Retainer fees are non-refundable once paid, including unused hours. Annual prepay saves 10%.
Fix-It visits
For organizations without a retainer. A visit is a 2-hour block, paid up front. The price depends on how fast you need us; any time left after the fix goes to checking your system's performance.
| Response time | Price per 2-hour block | When to choose it |
|---|---|---|
| Immediate | $375 | A donation page, intake form or key system is down |
| Within 30 minutes | $325 | Urgent, like a broken automation holding up today's work |
| Within 1 hour | $300 | Time-sensitive, but nothing is fully stopped |
| Next business day | $250 | Fixes and changes that can wait |
Hours (Eastern): Monday to Friday 7am–8pm, Saturday 9am–6pm. Sunday has limited, on-call availability and is billed at the Immediate rate.